RETURN & REFUND POLICY

* Returns/replacements are accepted for damaged, defective, incorrect or materially different products, subject to verification.
* Due to hygiene reasons, opened or used skincare/cosmetic products are generally not eligible for return unless the product is defective or otherwise covered by applicable law.
* Customers should contact us promptly after delivery with the order details and relevant photographs/videos.
* Approved refunds will be processed through the original payment method or another appropriate method.
* Cancellation requests should be made before dispatch. Once dispatched, cancellation may not be possible.
* Nothing in this policy limits any statutory consumer rights.